Call Centre Customer Service Representatives Jobs in Nairobi Kenya - To apply, send CV only to recruit@flexi-personnel.com by 11th August 2011. Kindly indicate the position/ language applied for as well as the minimum salary expectation on the subject line.
English (3),Spanish (2),French (2),German (2), Arabic (2)
Location: Nairobi
Key responsibilities:
* Screening and moderating user submitted content, answering support requests and performing support functions.
* Moderating and screening written user content on Profiles
* Moderating and screening user submitted photos
* Answering Online Help Requests
* Answering telephone support requests
* Processing Testimonials (depending on language)
* Various support tasks
Key Skills and competences:
* Internet literate
* A passion for Customer Service
* Ability to respond promptly to customer inquiries
* Ability to handle and resolve customer complaints
* Ability to multitask and take up more workload when required
* Outstanding foreign language skills (grammatically correct, can express things clearly)
* Ability to work in multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
* Very good work ethic (is reliable, motivated, professional)
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